Privacy Policy

MISSION respects your privacy and permits you to control certain aspects of the treatment of your personal information as set forth in Company’s Privacy Policy.  A complete statement of the current privacy policy can be found in Company’s Privacy Policy.  The Privacy Policy is expressly incorporated into this Agreement by this reference.

Prohibited Activity on the Site

You agree not to use any device, software or routine to interfere with the proper functioning of the Site. You further agree not to use any software, tool, data, device or other mechanism to navigate or search the Site other than the search engine provided by Company or generally available browsers. You are solely responsible for the content and context of any materials or information you submit through the Site. You warrant and agree that, while using the Site, you shall not upload or transmit to the Site any materials which: are unlawful, harmful, defamatory, threatening, harassing, obscene, vulgar, hateful, abusive, profane, or invasive of a person’s privacy; restrict or inhibit any other user from using and enjoying the Site; constitute or encourage conduct that would constitute a criminal offense or give rise to civil liability; solicit personal information of/from others; contain a virus or other harmful component; contain advertising of any kind, including but not limited to, chain letters, pyramid schemes, solicitations or other advertisements; contain false or misleading indications of origin or statements of fact; include information you are not authorized to disclose (including trade secrets or inside information about a company); infringe any third-party rights, including rights under copyright, patent, trade mark or trade secret, or any rights of privacy or publicity; impersonate any person or entity, including, without limitation, any owner or manufacturer of any product; or Company, in its sole direction, otherwise determines to be offensive.

Company reserves the right to preserve any material it receives from you and will fully cooperate with any law enforcement authorities or court order requesting or directing Company to disclose the identity of, help identify, or locate anyone transmitting any such content.

Monitoring; Copyright Complaints

You agree that Company has the right, but not the obligation, to monitor, edit, disclose, refuse to post or remove at any time, for any reason in its sole discretion, any material and content anywhere on the Site.  If notified, Company may investigate an allegation that content transmitted to us is in violation of these Terms and Conditions and determine whether to have the communication removed.  However, Company is under no obligation to remove content and assumes no responsibility or liability arising from or relating to any such content, including but not limited to any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained therein.

Shopping Online

After submitting your order, you will receive an email confirmation with confirmation number.  If your email confirmation does not arrive within 48 hours after you have placed your order, please contact us via email for assistance.

Products offered are offered subject to availability.  While we do our best to ensure that product and pricing information is current and complete, Company is not liable for inaccurate information or for any information that has been omitted or is out of date.  Prices for Products are quoted in British Pounds Sterling.  Company may, from time to time, offer promotions for shipping and other discounts on product purchases.  We reserve the right to suspend any such promotions, update product information, change prices and adjust shipping and handling fees at any time without notice.  Furthermore, we reserve the right to change, limit, refuse or cancel any order you place with us in our sole discretion. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

By entering into any transaction through the Site, you warrant and represent that all information you provide is true and correct (including, without limitation your credit card information and billing address), that any credit card transactions submitted by you are authorized, and that you are the legal holder of any credit card or payment account used to enter into any transaction through the Site. If (i) your means of payment is not valid, (ii) a transaction is not authorized, (iii) your means of payment cannot be processed or verified at the time of any charge, (iv) a charge is disputed for any reason other than failure by Company to deliver the Product purchased by you, (v) you have abused or misused promotions or promotion codes, or (vi) you have otherwise used the Site to enter into an improper transaction, Company reserves the right to immediately terminate any pending transactions, suspend your access to the Site, and terminate all of Company’s obligations hereunder.

Notwithstanding anything herein to the contrary, you agree that any formal payment dispute lodged with any bank, merchant services provider, credit card or payment card company, or any third party discount provider shall be invalid unless: (x) you notify Company within ten (10) days from date of the applicable transaction that you wish to dispute any charge relating thereto; and (y) that you have made reasonable, good faith efforts to resolve such dispute with Company directly, and such efforts have failed. You can e-mail details regarding your dispute to hello@we-are-mission.com.

If you have any questions or concerns when placing an order or if you wish to inquire about a previously placed order, please email us at hello@we-are-mission.com using your order number.

Risk of Loss

Risk in the Products passes to you upon your receipt (or receipt by someone identified by you) of the Products and, as between you and us, you will be responsible for any loss of, or damage to, the Products from this point onwards.

Third Party Sites

Company has no control over, and no liability for any third party websites or materials. Company works with a number of partners, vendors, and third party providers whose Internet sites may be linked with the Site.  Because neither Company nor the Site has control over the content and performance of these third party sites, Company makes no guarantees about the accuracy, currency, content, or quality of the information provided by such sites, and assumes no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful content that may reside on those sites. These third party sites, and all sites besides this Site, have separate terms and conditions and privacy policies separate from Company’s Terms and Conditions and Privacy Policy. It is your responsibility to review each site’s terms and conditions and privacy policy. Similarly, from time to time in connection with your use of the Site, you may have access to content items (including, but not limited to, websites) that are owned by third parties. You acknowledge and agree that Company makes no guarantees about, and assumes no responsibility for, the accuracy, currency, content, or quality of this third party content. Company is not responsible or liable for any damages claimed in connection with content or products available from such external sites.

Disclaimer of Warranty; Limitation of Liability

If you are a consumer resident in the United Kingdom, the limitations and exclusions of liability set out in this section do not apply to our liability to you for: liability for death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; breach of your legal rights as a consumer in relation to the Products; or defective products under the Consumer Protection Act 1987.

The Site and all information, content, materials, Products and services included on or otherwise made available to you through the Site are provided by Company on an “as is” and “as available” basis, unless otherwise specified in writing. Company makes no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, Products or services included on or otherwise made available to you through the Site, unless otherwise specified in writing. You expressly agree that your use of the Site is at your sole risk. To the full extent permissible by applicable law, Company disclaims all warranties, express or implied.  Company does not warrant that the Site; information, content, materials, Products or services included on or otherwise made available to you through the Site; the servers; or electronic communications sent from Company are free of viruses or other harmful components.  Company will not be liable for any damages of any kind arising from the use of the Site or from any information, content, materials, Products or services included on or otherwise made available to you through the Site, including, but not limited to direct, indirect, incidental, punitive, lost profits, lost data, and consequential damages, regardless of the foreseeability of those damages. This limitation shall apply regardless of whether the damages arise out of breach of contract, tort, or any other legal theory or form of action.

Exclusions and Limitations

Those who access or use the Site from other jurisdictions do so at their own volition and are responsible for compliance with local law. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, in certain jurisdictions, some of the above limitations of liability may not apply to you; all other provisions of these Terms and Conditions remain in full force and effect. Indemnification.

You agree to indemnify, hold harmless and, upon request, defend Company and its respective directors, officers, employees, agents, and members from and against all claims and expenses, including attorneys’ fees, arising out of or relating to your browsing or use of this Site, content you transmit to us, your violation of any rights of another, or your breach of these Terms and Conditions, except to the extent arising from Company’s negligent act or omission.  Company reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you at your expense, and you shall not in any event settle or otherwise dispose of any matter without the prior written consent of Company.

Governing Law and Venue

These Terms and Conditions are governed by English law. You may bring legal proceedings in respect of the Products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the Products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the Products in either the Northern Irish or the English courts.

Site Operation

The Site is operated by Company from its offices in the United Kingdom.

General

These Terms and Conditions and the Privacy Policy set forth the entire understanding and agreement between you and Company with respect to the subject matter hereof. If any provision or provisions hereof shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be in any way affected thereby. Except as described herein, you may not assign these Terms and Conditions without our explicit consent. You are responsible for fees associated with gaining access to the Site, including the fees associated with any equipment necessary to access the Internet and the fees charged by your mobile carrier or service provider. The Site may not be maximized for use on all devices or in conjunction with third party software and operating systems.

Registered Office and Co. Registration Number

Registered office: Mission Health & Wellness, 90a High Street, Berkhamsted, Hertfordshire, England, HP4 2BL. Company registration number: 10867356

Questions

If you have any questions or comments regarding these Terms and Conditions or the Site, please feel free to contact us by email at hello@we-are-mission.com.